Privacy Policy

At Sarthum, we build AI products designed to solve real problems for real people. Part of building great products is respecting the privacy and data of the people who use them.

This Privacy Policy explains how Sarthum ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our website, applications, and services (collectively, the "Services").

1. Information We Collect

Information You Provide to Us:

• Account Information: When you create an account, we collect your name, email address, and authentication credentials.
• Content and Input Data: We collect the text, documents (like resumes), and other content you submit to our AI tools for processing, generation, or analysis.
• Communications: If you contact us directly, we may receive additional information such as your name, email, and the contents of your message.

Information We Collect Automatically:

• Usage Data: We collect details about how you interact with our Services, such as features used, time spent, and links clicked.
• Device Information: We may collect information about the device you use to access our Services, including IP address, browser type, and operating system.

2. How We Process Data with AI

As an AI product company, processing data through artificial intelligence models is core to our service.

• No Training on User Data: By default, we do not use the private documents or text you submit to train our foundational or third-party AI models without your explicit consent.
• Third-Party Providers: We use industry-leading AI providers (such as OpenAI or Anthropic) via Enterprise APIs. These providers are contractually bound to not use Sarthum user data to train their models.
• Ephemeral Processing: Certain sensitive operations process data in memory and do not store the original inputs permanently unless required for your user experience (e.g., saving a generated resume to your account).

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Process your AI generations accurately and contextually.
• Communicate with you, including sending product updates and support messages.
• Monitor and analyze trends, usage, and activities.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Sharing of Information

We do not sell your personal information. We may share your information only in the following scenarios:

• Service Providers: We share data with trusted third parties who perform services on our behalf (e.g., hosting, database storage, payment processing, and Enterprise API AI processing).
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition, your data may be transferred.

5. Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request the correction of inaccurate data.
• The right to request deletion of your personal data ("right to be forgotten").
• The right to restrict or object to our processing of your data.

To exercise these rights, please contact us at sarthumresuma@gmail.com.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: sarthumresuma@gmail.com.